Shipping policy

Last updated: November 12, 2026

PrintKept ships to addresses in the United States only.

Shipping cost

Shipping is free on every order.

Processing and delivery time

• Processing: orders are processed within 1-3 business days after payment.
• Delivery: orders ship from our fulfillment partner's international warehouse and usually arrive within 7-12 business days after dispatch.

Business days are Monday to Friday, excluding US public holidays. Delivery times are estimates and can be longer during peak seasons or because of carrier delays. If you are ordering a gift for a specific date, please allow extra time.

Duties and taxes

Import duties and taxes are included in the price you pay. You will not be asked to pay anything on delivery.

Tracking

When your order ships, we email you a tracking number. You can follow your parcel on our Track order page.

Addresses

We cannot deliver to PO Boxes. Please make sure your shipping address is complete and correct. If you notice a mistake, email us at support@printkept.store as soon as possible. We can update the address only before the order ships.

Lost or damaged parcels

If your tracking shows no movement for 10 business days, or your order arrives damaged, contact us within 7 days of the expected delivery date at support@printkept.store. We will send a replacement or issue a refund.